Your privacy is not merely a legal obligation to jus22 — it is a sincere commitment we stand by. This document clearly explains how we collect, use, store, and protect the personal data of every member in Malaysia.
Important Notice – Please Read Carefully
This Privacy Policy explains how jus22 ("we", "the Platform") collects, uses, discloses, transfers, and protects your personal information when you register, access, or use the jus22.click platform and all related services. By using the jus22 platform, you agree to the collection and use of information as described in this Privacy Policy.
Jus22 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards. We treat every member's privacy as a top priority and never sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit consent.
jus22's Core Commitments: Your personal data will not be sold to any third party under any circumstances. Use of your data is strictly limited to the purposes stated in this Privacy Policy and does not exceed the scope for which you have given your consent.
Jus22 is a licensed online entertainment platform serving users in Malaysia. We offer Live Casino with Bahasa Malaysia-speaking dealers, Sports Betting covering the Malaysia Super League, EPL, BWF badminton and IPL cricket, table games, lottery and virtual sports – all on one secure, certified platform.
In operating this platform, jus22 necessarily collects and processes member personal data for operational, security, and regulatory compliance purposes. We recognise that your trust is the foundation of the long-term relationship between jus22 and its members – and that trust depends entirely on how we handle your personal information.
This Privacy Policy is written in Malay to ensure every Malaysian member can clearly understand their rights and protections without having to navigate complex legal documents. If any section is unclear, the jus22 team is ready to help via live chat or email at support@jus22.click.
This Privacy Policy applies to all information collected through jus22.click, any jus22-related mobile applications, email communications and messages between you and the jus22 team, and interactions through our customer support services.
Jus22 collects your personal data through several different means – directly from you during registration or platform use, automatically through industry-standard tracking technologies, and in certain cases, through identity verification processes. The following are the categories of data we collect:
| Data Categories | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Information | Account verification, KYC, regulatory compliance | 5 years after account closure |
| Contact Information | Communications, notifications, customer support | Throughout the active account period + 2 years |
| Financial Data | Payment processing, fraud detection | 7 years (legal requirement) |
| Game History | Responsible gambling, platform analytics | 3 years after session |
| Technical Data | Security, fraud detection, UX improvement | Rolling 12 months |
| KYC Documents | Identity verification, anti-money laundering compliance | 5 years after account closure |
Jus22 uses collected personal data solely for legitimate, necessary purposes that are directly related to delivering our platform services. We will not use your data for any purpose outside the scope stated below without obtaining your separate consent.
Jus22 processes your personal data on the basis of: (a) contractual necessity to provide the services you have requested, (b) legal obligations including compliance with PDPA, AML and applicable gaming regulations, (c) jus22's legitimate interests in maintaining platform security and preventing fraud, and (d) your explicit consent for marketing and promotional communications, where you have opted in.
Important Note: jus22 never uses members' personal data to build profiles intended to influence individual betting decisions or manipulate gameplay patterns. Data analysis is conducted solely at an aggregate level for the purpose of platform improvement.
Jus22 does not sell, rent or trade members' personal data to any third party for marketing purposes. Data disclosure only occurs in strictly limited, clearly defined situations as set out below. In all cases, jus22 ensures that recipients are bound by data protection obligations that are equivalent to or stricter than our own.
Jus22 shares the minimum personal data necessary with selected service providers who help us operate the platform, including payment infrastructure providers for processing deposits and withdrawals via Touch 'n Go eWallet, GrabPay, DuitNow and FPX, cloud service providers that store data in secure data centres, and Live Casino and sports gaming software providers that handle the technical side of the platform. All such providers are subject to strict confidentiality agreements and are prohibited from using jus22 data for their own purposes.
Jus22 will disclose member personal data to Malaysian law enforcement or relevant regulatory bodies when required by law or a valid court order, in criminal investigations including financial fraud or money laundering, or to meet reporting obligations under applicable Malaysian law. jus22 will endeavour to notify you before any such disclosure unless prohibited by law.
In the event that jus22 is involved in a merger, acquisition, or sale of assets, member personal data may be transferred as part of the business assets. Members will be notified by email and through an in-platform notice at least 30 days before any such transfer and will be given the option to delete their account if they do not consent.
Absolute Assurance: jus22 has never and will never sell members' personal data to advertisers, third-party analytics companies, or any other commercial entity. This is not merely a promise on paper — it is a core operational policy that cannot be compromised.
Jus22 makes serious investments in industry-grade data security infrastructure. We employ a multi-layered protection approach that safeguards your personal data at every stage – in transit, at rest and during processing. Our security systems are regularly reviewed and updated by independent cybersecurity experts.
Access to jus22 members' personal data is restricted to staff with a legitimate operational need, in accordance with the principle of least privilege. All personnel handling personal data undergo comprehensive data protection training and are bound by legally enforceable confidentiality agreements. Access records to data systems are maintained and audited on a regular basis.
While jus22 takes all reasonable steps to protect your data, no system can be guaranteed 100% secure. In the event of a data breach affecting your personal information, jus22 will notify you via your registered email within 72 hours of confirming the breach, detailing the nature of the data affected, the steps taken, and the actions you can take to protect yourself.
Jus22 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit jus22. They help us recognise you on return visits and keep your login session active.
You can manage and delete cookies through your web browser settings. However, disabling all cookies may affect the functionality of the jus22 platform, including your ability to log in and access games. jus22 does not use third-party cookies for advertising or cross-site tracking purposes.
As a jus22 member in Malaysia, you are entitled to rights protected under the Personal Data Protection Act 2010 (PDPA) with respect to your personal data. jus22 is committed to respecting and facilitating the exercise of these rights without unnecessary barriers.
You have the right to request a copy of all personal data jus22 holds about you. Requests can be submitted via email and will be processed within 14 business days.
If your personal data in jus22's systems is inaccurate or out of date, you have the right to request a correction. Basic information can be updated directly in your account settings.
You may request the deletion of your personal data upon closing your jus22 account. Deletion is subject to certain legal retention requirements, such as financial records which must be kept for 7 years.
You may object to the processing of your data for direct marketing purposes at any time. Unsubscribe requests within jus22 promotional emails will be processed within 48 hours.
Under certain circumstances, you may request that jus22 restrict the processing of your data – for example, while a dispute about data accuracy is ongoing or during a complaint investigation.
You have the right to receive your personal data in a structured, machine-readable format (JSON or CSV) for transfer to another platform should you choose to close your jus22 account.
To exercise any of the rights above, please contact the jus22 privacy team at support@jus22.click with the subject line "Privacy Rights Request", along with your full name and account username. All requests will be acknowledged within 3 business days and resolved within 14 business days.
Jus22 retains your personal data only for as long as necessary for the purpose it was collected, or as required under applicable Malaysian law. Once the data is no longer needed, it will be securely deleted using methods that ensure it cannot be recovered.
Retention periods depend on data category and legal requirements. Financial records and transaction records for deposits or withdrawals made via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, or FPX are retained for seven years in accordance with Malaysia's tax and anti-money laundering laws. KYC identity verification documents are kept for five years after account closure. Technical data and system logs are retained on a rolling 12-month basis for security monitoring purposes.
When you close your jus22 account, we will initiate the data deletion process within 30 days. Data subject to mandatory retention periods under Malaysian law will be kept in a locked state until those periods expire, after which it will be permanently deleted. You will receive an email confirmation once the deletion process is complete.
Jus22 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, applicable laws or regulations, or the services we offer. All changes will be posted on this page with a revised "Updated" date.
For material and significant changes to how we use or protect your personal data, jus22 will send a notice to your registered email address at least 14 days before the changes take effect. This gives you sufficient time to review the changes and make an informed decision about your continued use of the jus22 platform.
Continued use of the jus22 platform after the effective date of any Privacy Policy changes constitutes acceptance of those changes. If you do not agree with any changes, you have the right to close your account and request deletion of your personal data.
Recommendation: jus22 encourages you to review this Privacy Policy regularly — at least once every six months — to stay informed about how your personal data is protected. The date of the latest update is always displayed at the top of this document.
If you have any questions, concerns, or requests regarding this Privacy Policy or how jus22 handles your personal data, please reach out through the channels below. The jus22 privacy team is a dedicated team trained to handle all personal data enquiries with thoroughness and complete confidentiality.
For formal complaints regarding a privacy breach you believe jus22 has committed, please submit a written complaint to support@jus22.click with the subject line "Official Privacy Complaint", including your full name, account username, a detailed description of the issue raised, and any relevant supporting evidence. jus22 is committed to resolving all privacy complaints fairly and transparently within a reasonable timeframe.
Jus22's Privacy Commitment
Privacy protection is not a one-time project — it is a daily practice that jus22 upholds across every aspect of our platform's operations.
Every byte of data traveling between your device and jus22's servers is encrypted with 256-bit SSL — the same standard used by Maybank and CIMB. No one between you and jus22 can read these communications.
Your data is not only protected in transit — it is also encrypted at rest using AES-256. Even if someone were to gain physical access to our servers, your data would remain unreadable without the unique encryption key.
Only jus22 staff with a legitimate operational need may access member personal data, and every access is logged and audited. The principle of least privilege ensures no one has more access than their role requires.
Jus22 does not sell, rent, or trade members' personal data to any third party for marketing purposes — never has, never will. This is not merely a promise on paper; it is a core operational policy that no party within jus22 can compromise.
Jus22's automated threat detection system monitors all platform activity in real time, around the clock. Any unauthorised access attempts, suspicious activity, or anomalies in usage patterns are immediately detected and addressed by our security team.
Jus22's infrastructure and privacy practices are independently audited by an external cybersecurity firm at least twice a year. Any vulnerabilities identified are addressed immediately. Summary audit reports are available to members who wish to learn more.
Privacy FAQs
Answers to the most frequently asked questions from Malaysian members about privacy and data protection at jus22.
The jus22 privacy team is available around the clock to address all your personal data protection enquiries in Bahasa Melayu.
Current version: 2.5 | Last updated 1 January 2026
Compliance: Malaysia PDPA 2010
Jus22 does not sell your data. Never has, never will. All personal data belonging to Malaysian members registered on jus22 — names, phone numbers, Touch 'n Go or GrabPay e-wallet details, gaming history, and any other information — is protected with 256-bit SSL encryption, stored in a secure environment, and used only for purposes you have consented to. You have full rights to access, correct, delete, and port your data. For any enquiries, contact us at support@jus22.click.
Join jus22 with Confidence
Over 500,000 Malaysian members trust jus22 not just for a top-tier entertainment experience — but because they know their personal data is in safe hands. Register for free, deposit a minimum of RM20 via Touch 'n Go or FPX, and enjoy Live Casino, Sports Betting, cricket, and more on a platform that fully respects your privacy.
Your data is protected by 256-bit SSL encryption. Free registration. For users aged 18 and above only.